Payment & Fees
What does it cost me to be a part of SitterTree?
There is no upfront cost to join SitterTree. All sitters will pay a $20 fee for a background check out of the wages from their first job. In addition, a 10% fee will be charged for all jobs. SitterTree only makes money when sitters are assigned to jobs!
How much do I pay per job?
Sitters pay a 10% fee for every job assigned. This fee will be taken out of the sitter’s wages for jobs paid through SitterTree’s app.
Will I be charged for canceling a job?
Yes, you will be charged the following rates for cancellations:
- $10 – Cancellation made anytime after assignment
- $25 - Cancellations made within 3 hours of job start
- $35 - Cancellations made within 1 hour of job start
- $50 – Cancellation made after a job has started
What if a family tries to schedule directly with me?
Private scheduling is a no-no. You may confirm your availability, but ask the family to book the job through SitterTree. This also applies to weekly family assignments (if a family is requesting an additional day). Any family or sitter who privately schedules may be charged a referral fee of up to $300.
How fast is “instant”?
Nearly 6,000 banks in the US support Instant Payouts and in practice, ~99% of payouts are available within minutes. Due to differences across banks, the other 1% are usually available within a few hours or the next 1-2 business days.
Are there any fees to request an Instant Payout?
Yes, you will be charged 3% per Instant Payout. In addition, you must transfer at least $.50.
Are Instant Payouts available outside of the U.S.?
No, Instant Payouts are currently only available to service providers with debit cards issued by U.S. banks.
Finally, please note that the Connect Platform Agreement includes special terms for Instant Payouts, and your continued use of this new feature means that you accept and agree to this updated version of the Agreement.