Why wasn't my parent account approved?

Parent accounts are reviewed by SitterTree’s Support team before being approved.

Accounts may not be approved for a variety of reasons. Common reasons include:

• A previously closed account
• Spam or suspicious activity
• Safety concerns
• Payment issues

If updates are needed for your account’s approval, you’ll receive an email with next steps.

Need to make updates?

In some cases, you may need to update your profile information, such as your name, address, or photo. Check your email for specific details about your account status.

For questions, contact SitterTree Support.