Account settings

Keeping your profile updated helps sitters learn more about your family and makes it easier to find the right fit. Editing your profile Select your name or photo in the upper left corner of the web or app to edit your information. What you can edit You can update: Save your changes in each section. […]

Keeping your contact information current helps you stay connected with sitters and receive important updates. Updating your email address Updating your phone number You can follow the same steps to update contact information for other adults in your household.

To post jobs in a different area, update your address in your profile. Updating your location Your new address will be used for posting jobs and searching for sitters and nannies.

You can manage how you receive updates from SitterTree in your settings. Updating your notification preferences Updating your preferences helps you stay on top of new applicants, messages, and important updates.

If you’ve forgotten your password, you can reset it in just a few steps. Resetting your password If you don’t see the reset email, check your spam or junk folder.

If you no longer want to use SitterTree, you can delete your account in your settings. Deleting your account Go to Settings > Manage account > Delete account If you have any upcoming booked jobs, you’ll need to cancel them before deleting your account. Follow the prompts to confirm your password and complete deletion. What […]

Accounts may be closed for a variety of reasons. Check your email for more details about your specific situation. Common account closure reasons include: What happens next If your account has been permanently closed, any upcoming jobs will be canceled. If you have questions or would like more information, contact SitterTree Support.