How do I complete a background check?
All sitters must complete and pass a background check to apply to jobs on SitterTree. Background checks must also be renewed annually to continue booking jobs. For many sitters, completing a background check takes only a few minutes.
Why background checks are required
Background checks help sitters build trust with families and groups. Plus, they strengthen the SitterTree community. Once this step is complete, you’re almost ready to start booking jobs.
Start your background check
- Log in to SitterTree
- Select the Pass a background check to apply banner (Or, apply to a job and select Go to background check.)
- Select Start my background check
Purchase your background check
- Enter your card information
- Select Purchase background check
Note: Your payment method must be a valid credit or debit card. Prepaid debit cards are not accepted.
Complete your background check through Checkr
You’ll be redirected to Checkr to complete your background check. On Chekcr:
- Enter your personal information exactly as it appears on your government-issued ID
- Follow the prompts and submit your background check
Double-check your information before submitting. Incorrect details may delay processing time.
After you submit
Many background check reports are returned within an hour, though processing times can vary.
- You’ll receive an email from Checkr when your report is ready.
- If your background check is clear, you’ll receive a background check badge on your SitterTree profile
What happens next
After submitting your background check, begin creating your payout account. You don’t need to wait for your background check results to complete the payout setup.
Completing both steps together helps avoid delays and keeps your approval process moving.
If there is an issue
If your background check requires additional information, is delayed, or cannot be completed as submitted, Checkr will email you with next steps.
Keep an eye on your inbox so you don’t miss important updates.
Related articles
How to create a payout account
Why wasn’t my sitter account approved?
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