Booking

Booking

How far in advance should I book a sitter?

SitterTree sitters apply for most jobs within minutes.  We recommend posting jobs no more than two weeks in advance. Posting too far in advance decreases consistency as sitters tend to make their schedules one week at a time based on school workload.

 

Can I book the same sitter for every job?

Consistency is our #1 goal. However, sitter schedules change due to class/exam schedules, extracurricular activities, other babysitting jobs. To increase your likelihood of booking a consistent sitter:

  • Be kind. Our sitters say “kindness” is the thing they value most.
  • Post jobs at least two days in advance.
  • Review sitters and select Favorites. Favorite sitters are notified first when your family posts a job.

 

Can I meet my sitter in advance?

Yes. We encourage any family booking weekly sitters to schedule a time to meet their sitter in advance.  However, the three-hour minimum charge applies to all advance sitter meetings. We recognize it is essential for each family to be comfortable with their sitter; we also want to respect our sitters’ time.

 

Does SitterTree guarantee all of my job postings will be filled?

While SitterTree fills more than 99% of job postings, we cannot guarantee sitters will apply to your job.  Sitter applications depend on sitter schedules as well as how far in advance you post the job.

 

What is SitterTree Support?

SitterTree Support is a team of coordinators available to assist all members with questions regarding bookings, cancellations, and membership.  SitterTree Support is available seven days per week.

 

Am I required to provide meals for my sitter?

While our college sitters always appreciate a good meal, we only ask you to communicate with your sitter in advance if she will be at your home during mealtime. You may use the job notes or confirm with her prior to the job.

 

Can SitterTree provide me with a consistent weekly sitter?

Yes.  Posting weekly jobs is a feature reserved for Premium members.  Families may post weekly jobs for up to two days per week. Weekly requests are filled based on sitter availability.  If no sitters apply, we will make suggested changes to increase your chances of finding a sitter, or you will be refunded any unused portion of your membership less a 5% administrative fee.

 

How long should I wait to hear if sitters apply to my job posting?

Check the status of your posting any time in your Upcoming Jobs.  We'll also notify you as sitters begin to apply.

 

SPECIAL EVENTS

 

Can SitterTree provide sitters for my wedding guests?

Yes. Simply share SitterTree.com with your guests and ask them to list your wedding as their referral.  (i.e. Smith Wedding).  Our coordinators will work directly with each family to meet their childcare needs.

 

Does SitterTree provide sitters on holidays?

Yes. We recommend posting holiday jobs at least one week in advance.  Attract more applicants by offering higher hourly rates for holiday jobs.