Atlanta | Austin | Birmingham | Charlotte | Charleston | Dallas | Houston | Nashville | Raleigh | Washington D.C.

Booking

Booking

How far in advance should I book a sitter?

Sitters apply for most babysitting jobs within minutes.  We recommend posting jobs no more than two weeks in advance. Posting too far in advance decreases consistency as sitters tend to make their schedules one week at a time based on school workload.

 

Can I book the same sitter for multiple days each week?

Yes.  Purchase a Sitter Pass and select "Recurring Job" when posting your job.  Be sure to set a competitive hourly rate.  Sitters apply to jobs based on hourly rate, location, and availability. Most recurring jobs pay higher hourly rates than single bookings.

 

How likely am I to get the same sitter for each job?

Consistency is important to everyone. However, sitter schedules change due to class schedules, extracurricular activities, and other babysitting jobs. To increase your likelihood of booking a consistent sitter:

  • Review sitters and select Favorites. Favorite sitters are notified first when your family posts a job.
  • Be kind. Surveyed sitters say “kindness” is the thing they value most.
  • Post jobs at least two days in advance.

 

Can I interview my sitter before making a selection?

In order to interview a sitter, select the sitter for at least one job.  Once you have selected a sitter, you may request a phone or Zoom interview.  To interview a sitter in-person, you must schedule the sitter for a job. The three-hour minimum will apply.  We recognize it is essential for each family to be comfortable with a sitter; it is also essential to value the time of each sitter.

 

Are sitters allowed to drive my child/pet?

SitterTree does not recommend families allow sitters to drive children or pets.

 

What should I expect from a sitter with regards to clean up?

Sitters are responsible to clean up for any and all activities with your child(dren). Sitters are not responsible for additional house-cleaning unrelated to activities they do with your children.

 

Am I required to provide meals for my sitter?

While sitters always appreciate a good meal, we only ask you to communicate with your sitter in advance if she will be at your home during mealtime. You may use the job notes or confirm with her prior to the job.

 

Does SitterTree guarantee my jobs will be filled?

While 99% of job are filled, we cannot guarantee sitters will apply to your job.  Sitter applications depend on availability, hourly rate, location - and how far in advance you post the job.

 

How long should I wait to hear if sitters apply to my job posting?

Check the status of your jobs at any time in the app.  We'll also notify you as sitters begin to apply.

 

What is SitterTree Support?

SitterTree Support is available to assist with questions regarding bookings, cancellations, and Sitter Passes.  SitterTree Support is available seven days per week.

 

 

SPECIAL EVENTS

 

Can SitterTree provide sitters for my wedding guests?

Yes. Simply share SitterTree.com with your guests and ask them to list your wedding as their referral.  (i.e. Smith Wedding).

 

Does SitterTree provide sitters on holidays?

Yes. We recommend posting holiday jobs at least one week in advance.  Attract more applicants by offering higher hourly rates for holiday jobs.