What are Sitter Requests?

When joining SitterTree, your group purchases Sitter Requests. Each sitting job of 12 hours or less will reduce your account by one Sitter Request. Your group can earn free Sitter Requests by referring families.


How many sitters should we request?

For safety purposes, SitterTree has a maximum child-to-sitter ratio of two children per sitter (0-12 months) and four children per sitter (12 months+).


How far in advance should we request sitters?

We recommend you submit your request at least one week in advance. Requesting in advance increases the likelihood we will be able to assign your Favorite sitters.


How long should I wait to hear if my request has been filled?

You will receive an email with the name of your sitter as soon as she is assigned. You may also log in and view all upcoming assigned sitters on your dashboard.


Can SitterTree provide sitters for Community/Small Groups?

Yes. Child-to-sitter ratios apply. Each group should register as a separate account. Email to inquire about payment options, reimbursements and other group-related questions.


Who is the Assigning Coordinator?

The Assigning Coordinator is a rotating position managed by SitterTree full-time coordinators. Contact the Assigning Coordinator for any upcoming job-related questions or concerns. Find contact information for the Assigning Coordinator, as well as your church’s Coordinator under the Contact tab on your dashboard.