What are Bookings?
Bookings are what you pay SitterTree to recruit, screen and manage sitters. Your church/group will purchase a set of Bookings in order to post jobs. (See For Churches for pricing.) Each job of 24 hours or less will reduce your account balance by one Booking. Earn free bookings when you refer families or other churches.
How many sitters should we book?
For safety purposes, SitterTree has a maximum child-to-sitter ratio of two children per sitter (0-12 months) and four children per sitter (12 months+).
How far in advance should we book sitters?
We recommend you book at least one week in advance. Booking in advance increases the likelihood of having consistent sitters.
How long should I wait to hear if my booking has been filled?
You will receive an email with the name of your sitter as soon as she is assigned. You may also log in and view all upcoming assigned sitters on your dashboard.
Can SitterTree provide sitters for Community/Small Groups?
Yes. Child-to-sitter ratios apply. Each group should register as a separate account. Email firstname.lastname@example.org to inquire about payment options, reimbursements, and other group questions.
Should we plan to provide food and drinks for our sitters?
It depends. If you are booking sitters during meal times, we recommend either providing food or notifying the sitters in advance to bring their own. If sitters are bringing their own food, you are responsible for monitoring food ingredients are not safety risks (i.e. peanuts).
What or who is SitterTree Support?
SitterTree Support is a rotating position managed by live SitterTree coordinators. SitterTree Support is available seven days a week. Find contact information under the Support button on your menu.