How do I cancel a job?

If plans change, you can cancel a job directly in SitterTree.

How to cancel a job

1. Log in to SitterTree
2. Select Jobs
3. Find the job you want to cancel
4. Select the menu next to the job > Select Cancel job
5. Complete the requested details and Confirm cancellation

Cancellation fees

Once you’re booked, cancellation fees apply based on how close it is to the job start time:

• $10 – Cancel anytime after booking
• $20 – Within 12 hours of the job start
• $25 – Within 3 hours of the job start
• $35 – Within 1 hour of the job start
• $45 – After the job has started (including no-shows)

Fees are charged to your SitterTree account.

Last-minute cancellations and no-shows

Cancellations are considered last-minute if they occur within 12 hours of a job’s start time.

Repeat last-minute cancellations and/or no-shows-or a last-minute cancellation/no-show on your first job-result in permanent account closure.

For more details, refer to SitterTree’s Quality Standards.