Account settings

8 articles in this category

How do I edit my profile?

Keeping your sitter profile up to date helps families and groups learn more about you and improves your chances of getting booked. You can edit most parts of your profile at any time directly in SitterTree. Accessing your profile What you can edit Select Edit to update the following information at any time: Save changes […]

How can I update my notification preferences?

You can manage how you receive updates from SitterTree in your notification settings. Notifications help you stay on top of new jobs and receive important updates. How to update your notification preferences 1. Go to Settings > Notifications.2. Choose how you’d like to receive updates—including push notifications, text messages, and emails Save your changes to […]

What do I do if I forgot my password?

If you’ve forgotten your password, reset it in just a few steps. Reset your password If you don’t see the reset email, check your Spam or Junk folder.

How do I delete my account?

You can delete your account in your SitterTree settings. Deleting your account If you are booked for upcoming jobs, you’ll need to cancel them before you can delete your account. What to expect Once deleted, your profile will no longer be visible to families or groups. Note: Account deletion is permanent. If you return to […]

Why was my sitter account restricted or closed?

Accounts may be restricted or closed for a variety of reasons. Check your email for more details about your specific situation. Common reasons for account closure include: Quality Standards To stay active on SitterTree, sitters must maintain the following standards, based on their interactions in the community: If your account no longer meets these standards, […]

What is child care resume?

Your child care resume displays your professional experience working with children on your SitterTree profile. It helps families and groups understand your background and can improve your chances of being booked or hired for part-time and full-time roles. Your child care resume can be downloaded for use both on and off the app. Completing or […]

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