How do favorites work?

After you book a provider, you can add them as a Favorite to easily work with them again.

By adding a provider as a Favorite, they’ll receive notifications each time you post jobs.

Adding a provider as a favorite

There are a few ways to add a provider as a Favorite.

  • When reviewing a provider
  • Select Favorite when prompted
  • From Upcoming jobs
  • Go to Jobs > Find your job > View profile > Open the menu > Add Favorite
  • From Past jobs
  • Go to Jobs > Past > Find your job > Open the menu > Add Favorite

Removing a favorite

Go to Favorites > Open the menu next to the provider > Remove Favorite

You can add the provider as a favorite again at any time.

Ranking favorites

Go to Favorites > Drag and reorder providers using the handle next to their name

If Auto-book favorites is turned on:

  • The system will book based on your ranking
  • If multiple favorites apply, the higher-ranked provider will be booked

Viewing favorite counts

On a provider’s profile, you can see how many parents and groups have added them as a Favorite. This appears next to the heart icon and can help you identify providers trusted by others in the community.

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