How do I view receipts for past purchases?

Who receives emailed receipts

  • When you book a job and pay a service fee, the receipt is emailed to the job contact
  • When you cancel a job and pay the child care provider a cancellation fee, the receipt is emailed to the job contact
  • When you post a job and pay a Direct Hire fee, the receipt is emailed to the job contact 
  • When you pay your child care provider, the receipt is emailed to the job contact
    • For all four of these, you can have the receipt also sent to the primary contact on the account by following these steps
  • When you purchase bookings or Sitter Bucks, you select which team member to email the receipt to

View all past purchases

  1. Go to Payment > Payment history

This will show you all past purchases made to your card or bank account on file. You can use filters to sort for:

  • Transaction type
  • Payment method
  • Time period

Download payment reports

  1. Go to Payment > Payment history
  2. Apply filters if applicable
  3. Open the menu > Summary report
    • The summary report details how much you spent in service fees and job payments during the chosen time period
    • Select Print to download as a PDF
  4. Or open the menu > Export jobs
    • The jobs export contains data about all of your job-related payments during the chosen time period
    • It will download as a CSV file

View and resend a receipts for payments to child care providers

  1. Go to Jobs > Past
  2. Open the menu next to the job > View job
  3. Scroll to Payments > Email receipt to resend it

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