Trust & safety

All sitters are required to complete a background check to access and remain active on the SitterTree platform. Background checks are completed through a third-party provider, Checkr. Background check badges reflect the type of check completed and the date it was issued. You can view these details by selecting the background check badge on a […]

You can block sitters at any time to prevent them from viewing or applying to your future jobs. When you can block a sitter You can block sitters: Blocking a sitter If the sitter is booked for upcoming jobs, they will be removed from those jobs.Blocking is anonymous and sitters are not notified. Unblocking a […]

You can report sitter profiles or messages directly in SitterTree. You can report things like: All reports are anonymous. Reporting a sitter Reporting a chat Once submitted, SitterTree’s Support team will review your report. For urgent safety concerns If you feel unsafe or there is an emergency, contact emergency services (911).

Reviews help you select sitters and build trust within the SitterTree community. After each completed job, both you and your sitter can leave feedback. When to leave a review After a job, you’ll be prompted to leave a star rating and written review for your sitter. Reviews are optional and will be visible to the […]