Booking jobs

13 articles in this category

How do I post a job?

Posting a job helps you connect with available sitters and nannies come to you. After receiving applicants, select the best fit. in your area. Create your job Add job details Enter details about your job, including: When posting your first job, you’ll also be asked to add your child(ren)’seach child’s birth month and year. Sitters […]

What kinds of jobs can I post?

You can post a range of child care job types on SitterTree, from one-time babysitters to ongoing nanny support. Single babysitting job Best for one-time or occasional care. Examples include: Recurring babysitting jobs Ideal for consistent, ongoing help. Book the same sitter to help with Examples include: Nanny job Best for part-time, full-time, or long-term […]

How do I review applicants?

Once your job is posted, sitters can apply if they’re interested and available. You can also invite sitters to apply. View applicants You’ll see a summary of each applicant, including their photo, rating, hourly rate, and more. Review sitter profiles To learn more about an applicant, open the menu > View profile From there, you […]

What are booking and cancellation policies?

Sitters set their own booking and cancellation policies. These help set clear expectations before you book. Booking policies A sitter’s Booking Policy is the minimum number of a hours a sitter is willing to work per job. These are typically between 1-4 hours. If you book a sitter for a job with a length shorter […]

How do I book a sitter?

After reviewing sitter applicants, book your sitter in just a few steps. Booking a sitter 1. Choose a sitter Open the menu next to the sitter you’d like to book > Book job 2. Select job(s) (for recurring jobs) Choose whether to book the sitter for one job or all jobs they applied for 3. […]

What is auto-book?

Auto-Book helps you book your favorite sitters faster by automatically selecting one for you when they apply. For parent members, Auto-Book is set to Off by default. How it works When Auto-Book is turned on, SitterTree will automatically book a sitter from your Favorites list based on your preferred ranking, if they apply to your […]

How do I edit or cancel a job?

You can update or cancel your job anytime in your account. Editing a job If your plans change but you still need care, update your job details. You can update details like: When you’re ready to edit: For recurring jobs, choose to edit one job or the full series. Communicating changes You can edit a […]

What happens if my sitter cancels?

While cancellations are uncommon, you’ll be notified immediately if a cancellation occurs so you can take next steps. If your sitter cancels before the job starts You can also Search for sitters and invite them to apply. As applicants come in, you can review and book a new sitter. If your sitter cancels after the […]

What do I do if a sitter is a no-show?

If your sitter has not arrived, you can take the following steps. Steps to take Wait 10-20 minutes past the scheduled start time, as delays can happen. Send a message or call through the app to check in. If the sitter has not arrived or responded, report the no-show in SitterTree. Reporting a no-show If […]

How do I search for sitters near me?

Search for sitters in your area and review profiles to find the right fit. Search for sitters Apply filters Narrow your search by applying filters such as: Note: Premium filters require Sitter Pass. Taking the next step Depending on when you need care, you have a few options for next steps. Select Save on a […]

How do I search for preschools and daycares near me?

You can search for preschools and daycares in your area and review details to find the right fit. Search for preschools and daycares Go to Search > Filter > Service type > Preschools & daycares You can apply filters including: Close the filter menu to view results. Review results Once you’ve searched, you’ll see a […]

How can I chat with a sitter?

You can chat with sitters before or after booking to ask questions and share details. Chat with sitters who applied to your job To message a sitter before booking, you’ll need Sitter Pass. You must start the conversation first-sitters can’t message you unless you’ve opened a chat. Once started, the chat will remain open until […]

How do favorites work?

Add sitters as Favorites to easily rebook sitters you’ve enjoyed working with and improve consistency for future jobs. When you add a sitter as a Favorite, they’ll be notified each time you post a job. Add a sitter to Favorites You can favorite a sitter in a few ways: Remove a Favorite Go to Favorites […]

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