What are Bookings and how do I purchase them?

Bookings are used to pay SitterTree’s service fee when you book a job. You can save on service fees by purchasing 10 or more Bookings at a discounted rate.

Understanding Bookings

• Bookings are added to your SitterTree Bookings balance when purchased
• One Booking is deducted each time you book a job
• Bookings never expire

If a job is canceled, or a provider is a no-show, the Booking is returned to your Bookings balance for future use.

Purchasing Bookings

Go to Purchase > Bookings.

1. Select the amount

Choose how many Bookings you want to purchase.

2. Choose auto-reload (optional – card only)

Select Automatically reload my account to reload your balance when it reaches zero.

If enabled, the system will automatically reload your account with the same number of Bookings you last purchased. This way, Bookings will always be purchased at the discount bulk rate. The card on file will be charged.

3. Select a payment method

Choose your payment method:

• Credit/debit card payments incur a 3.5% processing fee
• Select ACH bank transfer to save on processing fees

4. Select a receipt recipient

Choose a team member to receive the receipt.

5. Complete the purchase

Select Complete payment.

Viewing Bookings balance and history

To view your Bookings balance and transaction history:

Go to Payment > Bookings.