How can I save on processing fees?

A 3.5% processing fee is added to all credit and debit card purchases, with the exception of cancellation fees. You can avoid processing fees by using ACH bank transfer for purchases.

Understanding processing fees

Credit and debit card purchases incur a 3.5% processing fee
ACH bank transfers do not incur processing fees
Cancellation fees do not incur processing fees

Adding a bank account

Go to Payment > Payment methods > ACH Direct Debit > Add bank account.

1. Connecting your bank account

Follow the prompts to instantly connect using Stripe.

2. Verifying manually (optional)

Or, select Manually verify to verify your account in 1-2 business days.

3. Authorizing payments

Select Accept to authorize bank payments.

Purchasing Bookings via ACH

Go to Purchase > Bookings.

1. Select the amount

Choose how many Bookings to purchase.

2. Select payment method

Select your bank account.

3. Send a receipt

Choose a team member to receive the receipt.

4. Complete purchase

Select Complete payment.

Bookings purchased via ACH are added to your balance immediately and are ready to use to book jobs. Bookings purchased via ACH do not auto-reload. You must monitor your Bookings balance and purchase more as needed. Otherwise, your card on file will be charged a service fee per job and will incur processing fees.

Purchasing Sitter Bucks via ACH

Go to Purchase > Sitter Bucks.