What are Sitter Bucks and how do I purchase them?

Sitter Bucks are credits toward paying child care providers booked on SitterTree. Sitter Bucks are automatically applied to your next payment to a provider.

Understanding Sitter Bucks

Sitter Bucks may be added to your account through:

• Purchasing Sitter Bucks
• Referral rewards (after your referred friend completes their first job)
• Customer service or promotional credits

When paying a child care provider:

• Sitter Bucks are automatically applied first
• Any remaining balance is charged to your card on file and will incur processing fees

Sitter Bucks do not auto-reload. You must monitor your balance and purchase additional credits as needed.

Purchasing Sitter Bucks

Go to Purchase > Sitter Bucks.

1. Select the amount

Choose how much you want to purchase.

2. Select a payment method

Choose your payment method:

• Credit/debit card payments incur a 3.5% processing fee
• Select ACH bank transfer to save on processing fees

3. Select a receipt recipient

Choose a team member to receive the receipt.

4. Complete the purchase

Select Complete payment.

Processing Sitter Bucks

Sitter Bucks purchased via ACH bank transfer take 1-5 business days to process. Once processed, they are added to your account. You can check the status in your Sitter Bucks balance. Sitter Bucks never expire.

Viewing Sitter Bucks balance and history

To view your balance and transaction history:

Go to Payment > Sitter Bucks.